Return & Refund Policy

Last updated: March 2026

Thank you for shopping with Casehaul.

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

Returns

We accept returns within 30 days of delivery of the product.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items are not eligible for return:

• Products that are damaged due to misuse or improper handling

• Customized or personalized items

• Products returned without original packaging

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us with clear photos of the item and packaging.

After verification, we will offer:

• A replacement, or

• A full refund

Refunds

Once we receive and inspect the returned item, we will notify you about the approval of your refund.

If approved, the refund will be processed within 5–7 business days and will be issued to your original payment method.

Depending on your payment provider, it may take additional time for the refund to reflect in your account.

Return Shipping

Customers are responsible for the return shipping cost, unless the item received is damaged, defective, or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: support@casehaul.in
Business Name: Casehaul
GSTIN: 06ASNPS7098F1Z1